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INVESTOR GRIEVANCE ESCALATION MATRIX

Indus Portfolio Pvt. Ltd.
G-65, Bali Nagar New Delhi-110015

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+91 -11-47671200

Email
ippl@indusinvest.com

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Attention Investors:

"Investors are requested to note that Stock broker INDUS PORTFOLIO PVT LTD is permitted to receive/pay money from/to investor through designated bank accounts only named as client bank accounts. Stock broker INDUS PORTFOLIO PVT LTD is also required to disclose these client bank accounts to Stock Exchange. Hence, you are requested to use following client bank accounts only for the purpose of dealings in your trading account with us. The details of these client bank accounts are also displayed by Stock Exchanges on their website under “Know/ Locate your Stock Broker" If you have any dispute against a listed company and or its Registrar and Share Transfer Agent (RTA) on delay or default in processing your request, as per SEBI circular dated 30.05.2022, you can file for arbitration with Stock Exchange. For more details, please see the web links of the stock exchanges - BSE NSE “Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 01, 2020.” Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge. Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month. "Prevent Unauthorised transactions in your account --> Update your mobile numbers/email IDs with your Stock Brokers. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day .......... Issued in the interest of investors" "Prevent Unauthorized Transactions in your demat account --> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from NSDL/CDSL on the same day......................issued in the interest of investors." "No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account." KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.

Indus Portfolio Pvt. Ltd. is one of the well-established professional stock broking company in India. Indus Portfolio Pvt. Ltd, trading and clearing member of National Stock Exchange (Cash and F&O), Bombay Stock Exchange, and Depository participant with both NSDL and CDSL Indus has branches in Delhi, Bombay, Haryana, Rajasthan and Chattisgarh.

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Indus Portfolio Pvt. Ltd.
G-65, Bali Nagar New Delhi-110015
Email: ippl@indusinvest.com
Phone No. : +91 -11-47671200

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